MY SHOES ARE TOO SMALL
It's possible they may need some time to break in!
- They will stretch up to a half a size
- They will stretch more in the width than the length
- They may be a bit snug at first
- If they are squeezing the life out of your feet, you need a larger size
MY SHOES ARE TOO BIG
If your feet are slipping around, you need a smaller size!
The only exception to this rule is our Blythe and Lee styles! These are "slip-on" boot styles and a little bit of slippage in the heel is not uncommon.
If you have questions about sizing, please use our live chat feature (look for the chat bubble!) or email us at email@example.com. We'd be happy to help you!
One-time exchanges for fit are free for all orders within the US.
Shoes must be unworn to be eligible for exchange.
If you need to exchange an international order, please contact us at firstname.lastname@example.org.
Simply follow the link below to continue.
Such a bummer! If you need to return your shoes, please follow the link below to continue.
Shoes must be unworn to be eligible for return.
You will be refunded for your purchase, minus an $8 return shipping fee.
Final sale items may not be returned or exchanged.